Terms & Conditions 

Payment Policy

After we have received a confirmation from you about securing your space on the ‘Retreat, relax & rejuvenate under the Sicilian Sun' retreat, we hold the space for 48 hours, allowing time to receive either a 50% deposit or a full payment for a retreat booking. If the initial deposit has been paid, the remaining must be paid in full 8 weeks prior to start date. 
 

The Booking Contract

No contract will exist until you have paid your deposit and a confirmation email has been received. This is because we only have limited places. Once your confirmation deposit or full payment has been received, you will receive a final confirmation of the booking with a request for personal information / dietary requirements etc.
 

Insurance

Guest must have their own travel insurance to join a retreat with us which will cover them in the event that they are unable to attend due to illness, bereavement or any other personal reason.
 

Retreat Cancellations

As mentioned under Insurance, guest must have their own travel insurance which will cover them in the event that they are unable to attend due to illness, bereavement or any other personal reason. Though our spaces are limited we always endeavour to treat cancellations sympathetically.
 

Definitions

"Cancellation" is defined as you not attending your scheduled retreat, including postponing or rescheduling.

"You" refers to the guest booking a retreat.

"We" refers to Hannah Joseph Studio.

Please do read and understand our Cancellation Policy before making a reservation. If you proceed with a booking, it will be deemed that you have read and accepted our Cancellation Policy below.
 

Cancellation Policy

Hannah Joseph Studio does not offer cash or credit card refunds for any reason. 

We will gladly transfer your credit to another guest of the same gender for the same retreat you originally booked.

Should you need to cancel and we are able to resell your booked space, a portion of your payment may be used as credit for another retreat within one year of your original retreat date. A small admin fee will be charged for moving your booking.

Depending on if we are able to resell your space and when you cancel, cancellation fees may apply. Fees are determined by the following schedule:

  • If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another retreat within one year of your original retreat start date.

  • If you cancel 60 - 89 days before your retreat start date, 50% of your payment may be applied to another retreat within one year of your original retreat start date.

  • If you cancel 30 - 59 days before your retreat start date, 30% of your payment may be applied to another retreat within one year of your original retreat start date.

  • If you cancel 29 days or less before your retreat start date, you will forfeit your full payment.

  • Exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early
     

Cancellation by us

We reserve the right in certain circumstances to cancel a retreat, in which case we will offer a full refund of all monies paid within 10 working days. 

Should we have to cancel due to reasons beyond our control or through force majeure, a credit will be offered for you to attend the reschedule retreat dates or another retreat within a determined timeframe (usually one year from your original retreat date).

Disclaimer

Hannah Joseph Studio does not accept any liability for theft or damage to personal possessions; personal injuries or medical conditions that develop during or after the retreat; or any costs, cancellations or charges incurred as a result of fire, natural disaster, problems with transport, or any other events beyond our control.
 

Advisory Note

I understand that participating in a retreat is entirely at my own risk. I understand my own body’s challenges and take full responsibility for my own practice.